Terms of Service

1. Acceptance of Terms

By accessing and using the Madrox Media website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Description of Services

Madrox Media provides the following services:

• Event Management (concerts, festivals, corporate events)
• TVC and Video Production
• ATL/BTL Marketing Activities
• Story Boarding and Creative Development
• Brand Development and Identity
• Celebrity Management
• Media Buying and Planning
• Digital Marketing
• Web and App Development
• Creative Content and Design

3. User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account information
• Not use our services for any unlawful purpose
• Not attempt to gain unauthorized access to any part of our website
• Not interfere with the proper operation of our website

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Madrox Media and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from this website without our prior written consent.

5. Project Work and Payments

For project-based work:

• Project details and pricing will be agreed upon before work begins
• A deposit may be required to commence work
• Payment terms will be outlined in individual project contracts
• Additional work outside the agreed scope will be billed separately

6. Cancellation Policy

If you wish to cancel a project:

• Cancellations must be submitted in writing
• Work completed up to the cancellation date will be billed
• Deposits are non-refundable once work has commenced
• We reserve the right to cancel projects with written notice

7. Limitation of Liability

Madrox Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. We make no warranties regarding the accuracy or completeness of any content on our website.

8. Indemnification

You agree to indemnify, defend, and hold harmless Madrox Media and its officers, directors, employees, and agents from any and all claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of our services or any violation of these terms.

9. Termination

We reserve the right to terminate your access to our website and services at any time, with or without cause, and without notice. Upon termination, all provisions of these terms which by their nature should survive shall survive.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

11. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after any such changes constitutes acceptance of the new terms.